This Returns and Exchanges Policy applies to all purchases made through www.elizabethbesich.com.
Online purchases made through the Site are valid for exchange, credit, or refund within 30 days from the ship date.
All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable).
Clearance and sale items and gift cards / e-gift cards are final sale items and cannot be returned or exchanged, unless required by law.
ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND ELIZABETH BESICH WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Your package includes an order invoice and return form (Click here to return form) .
- On your return form, write the individual SKU’s of the product items that you wish to return.
- Securely pack your merchandise and return form in the box used for return.
- Place the return label on the outside of your package. Please note that the return label is not pre-paid, therefore, you will be responsible for the return shipping cost. In addition, any shipping charge paid by you is non-refundable unless you received damaged, defective, or the wrong item(s). Shipping charges that occur through items that are damaged, defective and have the wrong item(s) will be refunded in store credit.
- Mail in your online returns
Refunds will be issued in the original form of payment. Please allow 2-3 weeks from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from international and APO/FPO addresses, please allow 4-6 weeks from the return ship date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement. If you made your purchase using a gift card, e-gift card, or store credit, refunds will be issued to the original card that was used.The refund amount will include only the amount paid by you after any discount or reward was applied the order.